Guest Services & Gift Shop Associate (part-time)

Posted December 2, 2014
The Buffalo and Erie County Botanical Gardens is seeking qualified applicants for a part- time position of Guest Services & Gift Shop Associate.

The individual will work with the Guest Services & Gift Shop staff to welcome guests and assist in their needs, take admissions, memberships, sell event tickets, answer phones and answer customer questions.  Applicant will help to ensure exceptional customer service standards are maintained at all times and help to create a positive and friendly atmosphere at the Gardens.  The individual will assist in the Gift Shop and at the admissions counters and work closely with volunteers.
Applicants must have a High School Diploma or equivalent and at least one year of experience in retail and/or customer service.  Applicants should possess exceptional customer service and communication skills, is organized, self-reliant and multi-task oriented, a team player with good attention to detail.  The individual is expected to work part-time on weekdays, weekends and holidays.
If you would like to be a member of our dedicated staff, please submit a letter of interest and resume via e-mail to Denise Nichols, Guest Services and Gift Shop Manager at dnichols@buffalogardens.com.

Spring Interns

Posted December 2, 2014
Looking for a fun and interesting internship?  We have so much to offer!  Horticulture, Education, Marketing, Guest Services, Facilities and so much more!  Please contact our Volunteer Coordinator, Karen Hammer at 716.827.1584 ext. 207 or khammer@buffalogardens.com


Love plants and the environment? Love to talk with others? Do you enjoy working with children? Looking to gain some experience?
Teach the Wonderful World of Plants - Become an Educational Docent! The Education Department provides tours and hands-on learning experiences for school, community, civic, and other groups. These volunteers are referred to as docents and partake in multiple training sessions to prepare them for their duties. Docents meet regularly on the first Wednesday of each month and may sign up to work based on a master schedule of events prepared by the department.

Tour Guide Docent: These docents provide tours to visiting groups, highlighting aspects of the Gardens history, special plants and plant collections. A general knowledge of botany, plant families, environmental requirements for specific plants and a willingness to continue to learn about the plant collections are essential. Training will be provided for beginning tour guide docents.

• Hands-on Docent:
These docents provide hands-on experiences to school groups that tour the Gardens. We offer a variety of lessons for student groups of all ages. Training to conduct the lesson activities will be provided.

Volunteers may choose either or both areas of docent work. Beginning volunteers will be paired with experienced docents in a shadowing program until they are comfortable teaching on their own. If you are interested Click here or call the Volunteer Department at 716.827.1584 ext. 207 or khammer@buffalogardens.com

2014 Docent Training click here!